Energize Essex Limited (EEL) is committed to providing its members with the highest levels of customer service. This includes protecting the privacy of its members and ensuring a secure online experience.
In general, members can view the Energize Essex website and all the latest news and results without telling EEL who they are or revealing any information about themselves. Sometimes however, EEL needs to monitor website usage for web site and EEL services development.
EEL’s Privacy Statement contains the following important information regarding the use of personal information.
1. What is personal information?
Personal information is information about an individual who can be identified, or whose identity could be reasonably ascertained, from the information.
2. How EEL collects personal information
To deliver and enhance the services offered by EEL, certain personal information is collected. EEL collects personal information from individuals when:
3. How EEL uses personal information
EEL will only collect information that is necessary for us to carry out the primary purpose of providing services relating to: membership, education and events. Personal information may be used in order to:
4. When we disclose personal information
EEL discloses personal information to other organisations that is necessary to assist in providing services. The organisations include outsourced service providers who manage the services provided to members, including:
EEL limits the use and disclosure of any personal information to such organisations for the specific purpose for which it is supplied.
When a member provides EEL with personal information about other individuals, EEL relies on that member to make the individual aware that the information has been provided to EEL and for what purpose, and to whom it may be disclosed and also how they can access their information.
5. Storage and Security of personal information
EEL stores personal information on a computer database. The personal information may be held in both paper file and computer file form. EEL has implemented measures of a reasonable nature to ensure that all personal information is securely stored from misuse, loss and unauthorised handling.
6. Accuracy of personal information
EEL takes reasonable steps to ensure that whenever personal information is collected or disclosed, it is accurate, complete and up to date.
7. Access to personal information
The member has a right to access their personal information, subject to some exceptions allowed by law. The member can gain access to their personal information by contacting EEL. The member may also advise EEL at any time about possible breaches of privacy, or inaccurate, incomplete personal information, that may have changed.
8. Payment information
Energize Essex do not store credit card details nor do we share customer details with any 3rd parties.