Privacy Policy

Energize Essex Limited (EEL) is committed to providing its members with the highest levels of customer service. This includes protecting the privacy of its members and ensuring a secure online experience.

In general, members can view the Energize Essex website and all the latest news and results without telling EEL who they are or revealing any information about themselves. Sometimes however, EEL needs to monitor website usage for web site and EEL services development.

EEL’s Privacy Statement contains the following important information regarding the use of personal information.

• What is personal information?
• How EEL collects personal information
• How EEL uses personal information
• When EEL discloses personal information
• Storage and security of personal information
• Access to personal information

1. What is personal information?

Personal information is information about an individual who can be identified, or whose identity could be reasonably ascertained, from the information.

2. How EEL collects personal information

To deliver and enhance the services offered by EEL, certain personal information is collected. EEL collects personal information from individuals when:

• The individual registers an affiliated club
• The individual registers to become a member
• The member enters a EEL event or participation programme
• The individual requests information from EEL
• The individual provides information to EEL staff
• The individual participates in a EEL survey

3. How EEL uses personal information

EEL will only collect information that is necessary for us to carry out the primary purpose of providing services relating to: membership, education and events. Personal information may be used in order to:

• Provide the services required
• Internal accounting and administration
• Regulatory reporting and compliance
• Help EEL to inform and identify other products or services that may be of benefit

4. When we disclose personal information

EEL discloses personal information to other organisations that is necessary to assist in providing services. The organisations include outsourced service providers who manage the services provided to members, including:

• Insurance
• Education Services
• Competitions, events and safeguarding support (Regional Associations)
• Print and fulfillment companies
• Professional advisors, including accountants, auditors and lawyers
• Government and regulatory authorities and other organisations, as required or authorised by law

EEL limits the use and disclosure of any personal information to such organisations for the specific purpose for which it is supplied.

When a member provides EEL with personal information about other individuals, EEL relies on that member to make the individual aware that the information has been provided to EEL and for what purpose, and to whom it may be disclosed and also how they can access their information.

5. Storage and Security of personal information

EEL stores personal information on a computer database. The personal information may be held in both paper file and computer file form. EEL has implemented measures of a reasonable nature to ensure that all personal information is securely stored from misuse, loss and unauthorised handling.

6. Accuracy of personal information

EEL takes reasonable steps to ensure that whenever personal information is collected or disclosed, it is accurate, complete and up to date.

7. Access to personal information

The member has a right to access their personal information, subject to some exceptions allowed by law. The member can gain access to their personal information by contacting EEL. The member may also advise EEL at any time about possible breaches of privacy, or inaccurate, incomplete personal information, that may have changed.

8. Payment information

Energize Essex do not store credit card details nor do we share customer details with any 3rd parties.